We’re committed to taking care of major service and maintenance issues outside of the items listed as your responsibilities above. Our 24-hour maintenance call center team is on standby to assist with emergencies or schedule your service request accordingly at 844.395.3959.
We will dispatch a technician or vendor immediately (weather and travel conditions permitting) for the following:
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Fire
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Active flood
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Home not secure (external doors, locks, windows broken or not functioning)
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Other life or safety events